I don't have this insurance, but the person at fault in my accident did. It took them three weeks for the insurance company to call me, that's with me calling my insurance, to complain that I haven't received the call.
I have both auto and farm insurance through them. I switched to them after an issue with American Family Insurance and discovering that Center Mutual was more affordable. Since getting them around 4 years ago I have only had 1 claim, deer collision on a vehicle, and they took very good care of me. My farm insurance has been another story. I keep having trouble with the billing. I never get a bill from them when my premium is due, but I always get a statement from them saying if I don't pay my premium in a few days they will cancel my farm policy. This is very frustrating considering I never get a bill in the first place! When I call Rugby to pay the bill I'm usually treated poorly and they always insist that the issue is with the mail. It sure seems odd that I always get a final notice statement but never a bill! They're lucky that my local agent is a good friend and a nice guy, other wise I would have switched again by now!
Avoid this company the plague!!!! I've never been treated so poorly by a company that I pay for services!!! My truck got hailed out by a tornado. Got an estimate for $8,900. The adjuster, Dave, said that it was a ridiculous estimate and he had to see for himself the damage. He came to my work to inspect my truck (I think he was dodging my husband, besides the point) he came with a worksheet to do my estimate from another company in a different town. He did not use Center mutuals papers which I thought he should. Then I waited 18 business days to recieve my check. Which was 2,900. I could take it where I wanted to he said but have to pay the difference. He treated me like I was a criminal. Taking money right out of his wallet. I took it to the supervisor Bob in rugby. He then again told me they will only pay for PDR. What a frickin headache. My truck is half done because I didn't have enough money to fix it. Save yourself, walk away!! Farmers here we come!!
I would recommend that no one use this company the service has been less than superb we sold our house in Cooperstown and had previously paid a 6-month premium for homeowners insurance and they are refusing to give us our money back Rob hovland is unethical a scumbag and has no business being in insurance it has been over a year and we are still having intermittent phone calls to try to get our money back the next step is a lawyer or the state insurance commissioner I hope Anyone who reads this and is considering doing business with this company and this man thinks twice he has a horrible reputation and he does not want to work with you when it's time for your insurance to do its job
very disappointed in the customer service this company provides. I have never received such unprofessional letters on the cheapest paper possible. definitely questioned the coverage I received since whomever is typing on the papers lacks many qualities of a good company . Switched real fast to a more reputable company. I'd rather pay $6 more a month if it means I'm going to be dealing with professional people.
Center Mutual Insurance Co is a US Insurance Agency based in Rugby, North Dakota. Center Mutual Insurance Co is located at 1211 3rd Ave SE, Rugby, ND 58368, USA.
Please contact with Center Mutual Insurance Co using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Center Mutual Insurance Co opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Insurance Agency in Rugby